Your privacy matters to us. This Privacy Policy explains exactly what personal data mcd88 collects, why we collect it, how we use it, and the rights you hold over your information as a registered member.
This Privacy Policy ("Policy") describes how mcd88 ("we", "us", "our") collects, uses, stores, shares, and protects personal data obtained from individuals ("you", "member", "user") who access or use the mcd88 website at mcd88.app and all associated services, products, and features (collectively, the "Platform").
mcd88 is committed to handling all personal data in accordance with applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA) and any applicable international data protection frameworks relevant to our operating jurisdictions. By registering an account or using the mcd88 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside the mcd88 Terms & Conditions and Responsible Gaming Policy, both of which are accessible via the footer of every mcd88 page.
mcd88 collects personal data through multiple channels during your use of the Platform. The categories of data collected are set out in the table below:
| Category | Data Points Collected | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, MyKad / Passport number | Registration form; KYC verification |
| Contact Data | Email address, Malaysian mobile number (+60), residential address | Registration form; account settings |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history | Deposit / withdrawal process; payment gateway |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session timestamps | Automated collection via Platform access logs |
| Usage Data | Games played, bets placed, wagering history, login history, responsible gaming settings | Platform activity tracking |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Support interactions |
| Verification Documents | Copies of government-issued ID, proof of address, payment method verification | KYC submission portal |
mcd88 does not intentionally collect sensitive personal data categories (such as racial or ethnic origin, religious beliefs, or health data) unless legally required for responsible gaming compliance or regulatory reporting purposes.
mcd88 uses personal data collected from members for the following purposes:
mcd88 processes personal data on the following legal grounds:
mcd88 does not sell, rent, or trade your personal data. We may share your personal data with carefully selected third parties solely for the purposes described in this Policy:
All third parties with whom mcd88 shares personal data are contractually required to process it only as instructed, to maintain appropriate security measures, and to comply with applicable data protection law.
The mcd88 Platform uses cookies and similar tracking technologies to deliver, maintain, and improve the service. Cookies are small text files stored on your device when you visit mcd88.app. The types of cookies used by mcd88 include:
mcd88 does not use third-party advertising cookies or behavioural profiling cookies from external advertising networks. You may manage cookie preferences through your browser settings; however, disabling essential cookies may prevent full use of the Platform.
mcd88 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by law or regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with mcd88's data disposal procedures.
mcd88 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, mcd88 will notify affected members without undue delay and in accordance with applicable notification obligations under relevant data protection legislation.
Subject to applicable law and certain regulatory restrictions (such as those imposed by AML record-keeping obligations), you hold the following rights with respect to your personal data processed by mcd88:
To exercise any of these rights, please contact the mcd88 data protection team at [email protected]. mcd88 will respond to all legitimate data subject requests within 30 days of receipt.
The mcd88 Platform is strictly intended for individuals aged 21 years or older. mcd88 does not knowingly collect personal data from persons under the age of 21. If mcd88 becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately closed, all data will be securely deleted (subject to any mandatory legal retention obligations), and any deposited funds will be returned to the source payment method.
If you have reason to believe that a minor has registered an mcd88 account, please contact the support team immediately at [email protected].
mcd88 may transfer personal data to service providers or regulatory bodies located outside Malaysia in connection with the operation of the Platform. Where such international transfers occur, mcd88 ensures that appropriate safeguards are in place, including contractual data protection clauses, to ensure that your personal data receives a level of protection consistent with applicable Malaysian and international data protection standards. mcd88 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
mcd88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legislation, or regulatory requirements. Material changes to this Policy will be communicated to registered members via the email address on file or via a prominent notice on the Platform, at least 14 days before the changes take effect. Continued use of the mcd88 Platform after the effective date of any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by mcd88, please contact us through the following channels:
24/7 Live Chat Support: Available inside your mcd88 member dashboard after login.
Data Protection Email: [email protected]
Response Commitment: Data subject requests acknowledged within 5 business days; full responses provided within 30 days.
For unresolved privacy complaints, you may also contact the relevant data protection authority in your jurisdiction or the gaming regulatory body under whose oversight mcd88 operates.
Six concrete measures that keep your personal data safe on the mcd88 platform
Every byte of data transmitted between your device and mcd88 — including login credentials, personal details, and payment information — is encrypted with bank-grade 256-bit SSL, the same standard used by Maybank and CIMB Clicks.
mcd88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is shared only with carefully vetted service partners strictly necessary for Platform operation and regulatory compliance.
mcd88 operates in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). Your rights to access, rectify, and request deletion of your personal data are upheld and can be exercised at any time through our support team.
mcd88 collects only the data that is strictly necessary for account management, regulatory compliance, and service delivery. We do not collect sensitive data categories unless required by law, and we do not use data for unauthorised profiling.
Personal data is held only for as long as necessary. mcd88 publishes clear retention schedules and deletes or anonymises data once the applicable retention period expires. We do not hold your data indefinitely without a legal basis to do so.
In the event of a personal data breach posing a high risk to affected members, mcd88 commits to notifying you promptly and without undue delay in accordance with applicable notification requirements — so you can act quickly to protect yourself.
mcd88 takes data protection as seriously as game fairness and payout reliability. Experience Malaysia's most trusted online gaming platform — where your privacy is a right, not an afterthought.